Terms & Conditions

Our Website is predominantly for searching and locating markets around the UK and sourcing stallholders. Customers may make contact about where you can find them and questions about their products.  If you deem any information to be incorrect then please get in contact with us at hello@myartisanmarkets.co.uk.

By using our Website you are agreeing to our terms and conditions, privacy policy, data protection. See policies for more information.We may update terms & conditions and any aspect of our service agreement so please feel free to check these regularly.
MyArtisanMarkets.co.uk is a limited company registered with Companies House. Company number: 10170925.  

Using our website:
Access to the Website is for use in an appropriate way to source items and browse markets around the UK. If at any point we feel the Site is being used *inappropriately we reserve the right to prohibit the use of our Site without notice and furthermore disable any account. We will not be liable if for any reason any of the Services are unavailable at any time or for any period.
Any information provided to us by you will be stored and processed in accordance with our privacy policy. By providing any such personal data or other information you agree to the terms of our Privacy Policy. When you create an account with us, keep your login details safe and do not disclose to a third party.

*if in our opinion security has been breached or an account is being fraudulently utilised, failing to comply with any of our policies.

Copyright/links/virus/hacking:
You may share links to our Site but this may only be in a fair and legal manner. However, you will be reported if material is deemed to have be copied and published on another site not affiliated with MyArtisanMarkets.co.uk.  Do not make claims to be associated with our Site if this is not the case and not misuse our Site or any part of the Service by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. If you attempt to gain unauthorised access to our Site, the server on which our Site is stored, computer or database connected to our Site you will be reported and would commit a criminal offence under the Computer Misuse Act 1990. You must not also attack our Site via a denial-of-service attack or a distributed denial-of-service attack. We will co-operate with the relevant law enforcement authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Creating an Account/Making a purchase:
It is your responsibility to ensure that all information (including your name and address) you upload to the site, is correct and accurate. Ensure that you check all information before making a purchase. You will be able to access your account at any time to review, check and amend any purchases.
Contracts for the purchase of goods or services through our Site shall be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of England.

Payment:
We use PayPal for our purchasing so no card details are stored on site. Even if you do not have an account you can either create one or pay securely using a credit/debit card. See the returns policy regarding a purchase you wish to return.

Cancelling an order:
You can manage/amend or cancel and order. If you have not heard from us within a week then please contact us at hello@myartisanmarkets.co.uk. We may also refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.

Collection/delivery:
We currently do not offer the option to deliver. However, this will be reviewed shortly. Customers purchase a product in the knowledge that they have to collect the item at a market or arranged location(shop).

Returns:
If you are unhappy with the product, as long as it is in a saleable condition it can be refunded in compliance with our terms and conditions. Please refer to the individual stallholders refund policy for their terms and conditions.

If you intend to return an item please inform us within 14 days of collection. The item will have to be returned via post paid for by the customer, unless the item is deemed faulty. Please contact us prior to a return and we can discuss arrangements for delivery.

We reserve the right to withhold a refund not if we are not informed about the intended return within the 14 days.

Feedback & Complaints
If you wish to provide any feedback please do so on the ‘contact us’ form or by emailing hello@myartisanmarkets.co.uk. We encourage your support and will use feedback to enhance the experience had by all at at MyArtisanMarkets.co.uk.